Refund policy

Your satisfaction is our priority. If you are not happy with your purchase, you can request a refund within 7 days of receiving your order.

🔁 Refund Conditions

  • Request must be made within 7 days of purchase
  • Product must be unused and in original condition
  • All original packaging and accessories must be included
  • Proof of purchase (receipt/invoice) is required

❌ Non-Refundable Items

  • Used or damaged products
  • Customized or special order items
  • Sale or discounted items (if mentioned)

📦 Return Process

  • Contact us via WhatsApp or email
  • Our team will guide you with return instructions
  • Return shipping charges will be paid by the customer (unless the product is faulty)

💸 Refund Process

  • Refund will be initiated after product inspection
  • It may take 3–7 working days to process
  • Refund will be issued through the original payment method